Crowne Plaza Santo Domingo, an IHG Hotel

The staff, and the staff ... what an amazing bunch of friendly Dominicanos. The welcome mat extends all over, everyone is friendly, from the front desk all the way to room service, cleaners, restaurant staff. The hotel is placed in a privileged spot in Santo Domingo's seafront promenade. The city has been maligned for insecurity, but that does not apply to this part of the city. Of course, a large part of the city is unsafe, but the seafront promenade is highly policed, and lots of families enjoy the afternoon breeze with children, babies in strollers, and a nearby fair, clearly visible from the room windows, all this makes the hotel surroundings safe and easy-going. I haven't walked on the backstreets, but at least the large promenade is amazing. The fair is lots of fun, with wheel of fortune, etc, with folks walking-dancing to the tunes of bachata in loudspeakers. Views over the sea from rooms in higher floors is spectacular, especially at dawn. The food is amazing, you find Dominican and international options in the breakfast buffet, great coffee, and dining options through room service are top-notch, including cod in clam sauce that melts in your mouth and an otherworldly seared octopus. Food is a bit pricey, but worth paying for. I can't wait to get back!

The breakfast was very good ,I would add some breakfast potatoes. The location is a very good location. The hotel was not loud. The pillows and the mattress was The Best I have ever slept on !!! They were so comfortable that I took pictures of the name on the mattress and pillows because I now want them for my home in the U.S.!!! If I could purchase them from the Hotel I would. EXCELLENT !!!!

Hotel is typical colossal 5-star hotel, where you get what you pay for. Room was nice and aircon efficient. Room service was fast and most of the food was, thought slightly overpriced, anyway good. Bandera Dominica was excellent and tasty. Pool area typical for hotel like this. Sun all day and not enough sunbeds (please add more). Small gym for training. Staff was very friendly and attentive. Reception staff spoke good English. Breakfast had good selection and staff were very friendly. Download Uber and you are able to go anywhere with low fares. I will definitely come back.

Well, the Breakfast were perfect and I enjoyed it every single days. The Room was nice and big I did enjoy it more and more especially with the view.

It was located pretty well the staff was friendly it they scammed me out of 1200 dollars